Otter NOC Copilot ingests alarms from Netcool, NetAct, ENM, iManager, and any element that speaks SNMP — then correlates, diagnoses, and delivers a ranked root cause to your engineers. It runs on our Telecom Foundation Model: an LLM re-trained on the language of networks, adapted to your alarm history. Vendor-agnostic, designed to deploy in weeks, not quarters.
Alarm correlation engines were hand-coded for a world that no longer exists. Every new vendor, every new network slice, every RAN upgrade means another rule to write, another engineer to train, another hour added to mean time to resolution.
Otter NOC Copilot connects wherever your alarms already flow — Kafka off Netcool, SNMP traps, syslog, 3GPP CORBA NBI, or direct vendor EM APIs. One schema. Every source. Read-only by default.
Correlation runs on our Telecom Foundation Model — an LLM re-trained on alarms, counters, and the 3GPP specs — adapted to 6–12 months of your historical alarm and ticket data. It learns how your network actually fails: topology, seasonality, vendor behavior, traffic patterns, and all.
Engineers receive a ranked root cause with confidence score, linked evidence, and a recommended fix. High-confidence known patterns close the loop — restart services, reroute, or dispatch.
Operators have spent years building their OSS stack, and that investment doesn't go to waste. NOC Copilot is a read-mostly intelligence layer that augments existing infrastructure — designed so a proof of concept can run on your historical data in weeks, not quarters.
Most AIOps platforms were built for cross-industry IT ops and adapted to telecom. Otter NOC Copilot was designed for telecom NOC alarms from day one.
The same foundation model, pointed at orchestration. Agentic SMO manages rApp and xApp lifecycles, enforces SLAs, and optimises energy — driven by AI agents, not scripts. O-RAN Alliance aligned, sharing one data layer with NOC Copilot.
We're partnering with a small number of operators as design partners. Bring your historical alarm and ticket data; get early access, direct influence on the roadmap, and first results on your own network — no OSS rip-and-replace, no long-term commitment.