AI-Native NOC Copilot for Telecom Operators

Retire the 10,000 rules
running your network operations center.

Otter RAN ingests alarms from Netcool, NetAct, ENM, iManager, and any element that speaks SNMP — then correlates, diagnoses, and delivers a ranked root cause to your engineers in under 90 seconds. Vendor-agnostic. Deployed in weeks, not quarters.

30–70% Fewer troubleshooting tickets
55–80% NOC cost reduction
<90s Alarm to diagnosis
Designed for Tier-1 and Tier-2 operators running multi-vendor estates
Nokia Ericsson Huawei Cisco IBM Netcool ServiceNow

Your NOC runs on rules written a decade ago.

Alarm correlation engines were hand-coded for a world that no longer exists. Every new vendor, every new network slice, every RAN upgrade means another rule to write, another engineer to train, another hour added to mean time to resolution.

01 — Rule rot
10,000+
Hand-coded correlation rules in a typical Tier-1 NOC. Nobody remembers why half of them exist. A material share fire on the wrong conditions. New vendor? Write another 500.
02 — Alert fatigue
80%
of escalated tickets trace back to 20% of root causes. Your senior L2 engineers spend their shifts triaging the same cluster of transport failures, repeatedly.
03 — Autonomy gap
4%
of operators have reached TM Forum Level-4 autonomy. 85% target it by 2030. Most have the roadmap — few have the platform to execute it. The gap isn't ambition — it's infrastructure.

From raw alarm to ranked diagnosis, in three stages.

01 / Ingest

Tap the alarm spine. Normalize once.

Otter RAN connects wherever your alarms already flow — Kafka off Netcool, SNMP traps, syslog, 3GPP CORBA NBI, or direct vendor EM APIs. One schema. Every source. Read-only by default.

Supported sources Netcool · NetAct · ENM · iManager U2000 · Cisco NSO · SNMP · Syslog · REST
02 / Correlate

Learned patterns replace written rules.

ML correlation trained on 6–12 months of your historical alarm and ticket data. The model learns how your network actually fails — topology, seasonality, vendor behavior, traffic patterns, and all.

Techniques Frequent pattern mining · alarm-ticket pair learning · topology-aware grouping
03 / Resolve

Diagnose, recommend, or auto-remediate.

Engineers receive a ranked root cause with confidence score, linked evidence, and a recommended fix. High-confidence known patterns close the loop — restart services, reroute, or dispatch.

Outbound integrations ServiceNow · Remedy · Slack · Teams · field dispatch · vendor EM callbacks

We sit on top of your OSS — we don't replace it.

Operators have spent years building their OSS stack, and that investment doesn't go to waste. Otter RAN is a read-mostly intelligence layer that augments existing infrastructure. Most proofs of concept light up within two to four weeks.

IBM Netcool / OMNIbus
viaKafka Gateway · IDUC · ObjectServer SQL
Fastest path
Nokia NetAct / MantaRay
viaASCII forwarding · SNMP NBI · 3GPP CORBA · REST
Native
Ericsson ENM
via3GPP CORBA FM NBI · FM SNMP NBI · BNSI · REST
Native
Huawei iManager U2000 / MAE
viaCORBA NBI · SNMP traps · REST / SOAP
Native
Cisco NSO
viaNETCONF over SSH · REST
Native
Any SNMP-capable element
viaSNMP trap receiver · syslog collector
Fallback
ServiceNow · Remedy · Jira
viaREST · webhooks · enriched ticket creation
Outbound

Incumbent platforms versus a purpose-built copilot.

Most AIOps platforms were built for cross-industry IT ops and adapted to telecom. Otter RAN was designed for telecom NOC alarms from day one.

Dimension
Incumbent platforms
Otter RAN
Scope
A platform for all IT ops, every industry
Purpose-built for telecom NOC alarms
Footprint
Buy the full OSS suite, commit long-term
Plugs into your existing stack in weeks
Vendor support
Works best with our own equipment
Nokia, Ericsson, Huawei, Cisco — same engine
Entry price
$500K+ annual license, committed
From $10K / month, scales with alarm volume
Time to value
Six-month deployment, then tuning
Four-week PoC on your historical data

Your data. Your environment.
A working copilot in four weeks.

A four-week proof of concept on your historical data. Fixed price. No OSS rip-and-replace required. You see the 20% of alarm patterns driving 80% of your tickets before you commit to anything.

SOC 2 · ISO 27001 in progress · On-premises deployment available